Hubby and I went out to breakfast yesterday and decided to return to the same place this morning: he, because they serve “baked beans” (pork and beans to Americans) with one of the breakfasts, me because I was curious if the speedy service we received yesterday was the norm.
This little coffee shop, called Beanz, is inside the small Table View Mall and located directly across from the entrance to the Pick n Pay (South Africa’s answer to Safeway). At 9:30 on a Saturday morning, the parking lot was jammed and the mall…including Beanz…was busy. Bu the service was fast, efficient and pleasant, despite the place being nearly full.
Hubby and I returned this morning and it was a whole different story. Where yesterday we took the only available booth in the place, this morning there were only two occupied tables when we walked in. The young lady who brought us our menus…before I even had my sunglasses off and traded for my normal specs…took our drink orders and when Hubby started to ask for sweetener, her eyes flicked to the little container of sugar and sweetener packets already on the table.
If yesterday’s service was good, today’s was phenomenal. There were three employees out front…two servers and a manager…and nobody went without attention for long. Before our drinks were served, another server came and took our order, no quibbling over special orders (Hubby wanted a frank with his breakfast) and or quailing over scrambling the eggs. No sooner had our order been taken than the original server appeared with the drinks…and my Coke Light was a full 340ml can, not one of those puny little ones or a fountain coke which always seem to be just a wee bit flat.
The food arrived before Hubby had finished his coffee, and everything was perfect. Generous portions correctly prepared and served quickly…even the toast was hot enough to melt the butter spread onto it. During the course of our meal the server stopped by once to see if everything was ok, and my plate was removed shortly after I finished. There was no waiting around to pay the bill because the server was too busy chatting with a co-worker…nope, when Hubby put his credit card out with the little folder, the server was right there to collect it. By the time our bill was settled and we were on our way back to the car, we had been in the place only half an hour…
Contrasted with our experience of three weeks ago, this place was a breath of fresh air: good food, well-prepared, efficiently served, all at a cost of only R135, tip included!
Beanz, we are coming back! And if you are reading this in Cape Town, I highly recommend you try this place!
Sunday, September 28, 2008
Sunday Morning Breakfast Out: Take 2
Posted by Sweet Violet at 9/28/2008 06:34:00 pm
Labels: bad service, Beanz, breakfast, coffee shop, diner, eating out, food, good service, poor service, restaurant
1 comment:
Your comments welcome! Anonymous comments are enabled as a courtesy for people who are not members of Blogger. They are not enabled to allow people to leave gratuitously rude comments, and such comments will not be published. Disagreement will not sink your comment, but disagreeable disagreement will.
Subscribe to:
Post Comments (Atom)
ta for the lead. I generally end up at Dulce's over the road - and it's getting a bit stale.
ReplyDeletewill definitely pop in there sometime to try the fare.